At National Bicycles (nationalbicycles.ae), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and use our website. It also explains your rights regarding your data under applicable laws in the United Arab Emirates (UAE).

By accessing and using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please refrain from using our website.

Information We Collect

We collect two types of information from our users: Personal and Usage Data.

Personal Data

Personal Data refers to any information that can be used to identify or contact an individual. We collect personal data when you visit our website, register an account, purchase, or interact with our services. This may include:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit/debit card details or other payment data required to process transactions securely.
• Account Information: If you create an account, we collect your username, password, and order history.
• Customer Support Information: Any communication with our support team, including emails, inquiries, and service requests.

Usage Data

Usage Data is collected automatically when you access our website. This may include:

• IP Address: Used for location-based services and security purposes.
• Browser and Device Information: Details about your browser, device type (mobile or desktop), and operating system.
• Website Activity: Data on pages visited, time spent on the website, and interactions with site features.
• Cookies and Tracking Technologies: Used to enhance user experience and improve website functionality.

How We Use Your Information

We use your Personal and Usage Data for the following purposes:

• To Provide and Improve Services: Managing orders, processing payments, and offering customer support.
• To Process Transactions: Ensuring safe and secure payment processing.
• To Personalize Your Experience: Offering product recommendations and tailored promotions.
• To Communicate With You: Sending order confirmations, updates, and marketing communications (with your consent where required).
• For Analytics and Website Improvement: Monitoring user behavior to enhance website performance.
• For Legal and Compliance Purposes: Ensuring adherence to UAE data protection regulations, resolving disputes, and enforcing policies.

How We Protect Your Information

We prioritize the security of your personal data through various safeguards:

• Encryption: Secure Socket Layer (SSL) encryption for protecting payment transactions.
• Access Controls: Limiting data access to authorized personnel only.
• Payment Security: Using trusted third-party payment processors that comply with industry security standards.
• Regular Security Audits: Conducting routine security assessments to prevent unauthorized access.

While we take all reasonable measures to protect your data, please note that no method of transmission over the internet is entirely secure.

Sharing Your Information

We may share your information in the following situations:

• With Service Providers: Trusted third-party partners assisting in website operations, order processing, and customer support.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Compliance: When required by UAE law, such as responding to legal requests or enforcing agreements.

We do not sell, rent, or trade your personal information for marketing purposes.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience. These include:

• Authentication Cookies: To remember your login status.
• Analytics Cookies: To analyze website traffic and improve usability.
• Advertising Cookies: To deliver relevant advertisements and track marketing campaign effectiveness.

You can control cookie settings through your browser preferences, though disabling them may affect website functionality.

Your Data Protection Rights

As a user in the United Arab Emirates (UAE), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request updates or corrections to inaccurate data.
• Right to Erasure: Request deletion of personal data under certain conditions.
• Right to Restrict Processing: Limit how we use your data.
• Right to Object: Object to specific uses of your personal data.
• Right to Data Portability: Request a structured copy of your data or its transfer to another service.

To exercise your rights, please contact us at [email protected]. We will respond per UAE data protection regulations.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy policies or content. We recommend reviewing their policies before sharing personal data.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

National Bicycles
Email: [email protected]
Website: nationalbicycles.ae